Privacy Policy | Incode

Privacy Policy

Last Modified: February 13, 2026

Welcome to Incode Technologies, Inc. (“Incode,” “we,” “our” and “us”). Please read this Privacy Notice to learn about who we are, how we collect, disclose and use your personal data and how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal data, then please contact us using the contact details provided at the bottom of this Privacy Notice.

1. What does Incode do?

Incode is headquartered in the United States and has offices and group companies located around the world. Incode provides Incode Omni, an end-to-end identity platform that offers a frictionless customer experience at every point of contact across multiple channels. Incode Omni is deployed on third-party websites or mobile applications that belong to our customers (“Customers”) and allows our Customers to securely verify the identity of their customers or users (“Users”). You can find more information about us and Incode Omni here. Incode also offers IncodeID, a direct-to-consumer, frictionless identity verification platform that allows IncodeID users to verify their identity with companies that accept IncodeID.

2. What does this Privacy Notice cover?

This Privacy Notice covers our collection, use and disclosure of personal data that we gather in the usual course of business, for example, through our website at incode.com, including its subdomains such as docs.incode.com (the “Website”), when you access or use IncodeID or Incode Omni (the “Products”), through responses to surveys or questionnaires, when you send us an email or otherwise contact us or at offline locations and events (all together, the “Services”). In such case, we act as a data controller of your personal data.

We may provide you with additional privacy notices depending on how you interact with us and depending on the type of personal data we collect.

3. Sources of personal data

We may obtain your personal data from the following sources:

• Directly from you, such as when you use or access the Services, communicate or transact through the Website, or submit personal data online in connection with the Services.

• Our vendors, such as when our vendors provide us personal data related to you in the process of providing us their services.

• Cookies and other similar technologies, such as when you visit the Website, which may have first- and third-party tools (e.g., cookies) that help facilitate and personalize your visit to the Website or to other online services.

• External sources, such as from publicly available government records and our business partners, in connection with co-marketing or other joint marketing campaigns.

4. What personal data does Incode collect and why does Incode collect it?

The personal data we collect depends on the context of your interactions with Incode and the choices you make (including your privacy settings), the products and features you use, your location and applicable law. The chart below details our current practices and our practices for the 12 months preceding the Last Modified date.

Category of personal data Purposes for collection, use and disclosure
Identifiers, such as a real name, postal address, unique personal identifier (e.g., logins and passwords), email address, IP address, etc. To provide services you ask for, including operating and maintaining our Services, providing customer service and technical support.
Personal records, such as signature, telephone number or financial information. To provide services you ask for, including operating and maintaining our Services, providing customer service and technical support.
Demographic data/characteristics of protected classifications, including age, nationality and gender. To provide services you ask for, including operating and maintaining our Services, providing customer service and technical support.
Commercial information, including purchasing history. To provide services you ask for, including operating and maintaining our Services, providing customer service and technical support.
Internet or other electronic network activity information. To provide services you ask for, including operating and maintaining our Services, providing customer service and technical support.
Geolocation data. For quality, safety and internal research.
Sensory data, including audio, electronic, visual or similar information. To provide services you ask for, including operating and maintaining our Services.
Professional or employment-related information. To provide services you ask for, including providing customer service and scheduling demos.
Sensitive personal data, including information from government-issued identification and biometric information. To provide services you ask for, including operating and maintaining our Products.

5. How does Incode disclose personal data?

We may disclose your personal data to the categories of recipients listed in this section:

Service providers: Vendors help us provide Services or perform business functions on our behalf.

Analytics partners: These parties provide analytics on web traffic or usage of the Website.

Business partners: Parties collaborate with us in offering various services.

Legal obligations: We may disclose any personal data that we collect when required or permitted by law.

Business transfers: Your personal data may be transferred to a third party if we undergo a merger, acquisition, or other transaction.

Consent: We may disclose your personal data with others if we have obtained your consent to such disclosure.

6. Cookies and other similar technologies

We may use cookies and other similar technologies on the Website for several purposes, including to help the Website function properly and to customize your browsing experience. We may also use certain web analytics services to help analyze how people use our Website.

7. Your choices

You have the right to opt-out of marketing communications we send you at any time.

8. Data security

We seek to protect your personal data from unauthorized access, use and disclosure using appropriate security measures.

9. Data retention

We retain personal data about you for as long as necessary for the purposes for which it has been collected.

10. Personal data of children

We do not knowingly collect or solicit personal data about children under 18 years of age.

11. Additional information for Illinois residents

If you are an Illinois resident from whom we have collected biometric information, we may retain your information only until the initial purpose for collecting such information has been satisfied.

12. Additional information for California residents

California residents have rights under the CCPA, including the right to request disclosure of personal data collected about them.

13. Additional information for Nevada residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal data to third parties.

14. Additional information for European residents

If you are a resident of the European Union, you may have additional rights under the EU General Data Protection Regulation.

15. Additional information for Australian residents

We will only collect data from individuals under the age of 18 where such collection is expressly permitted by applicable law.

16. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. You can see when this Privacy Notice was last updated by checking the “Last Modified” date displayed at the top of this Privacy Notice.

17. Contact information

If you have any questions or comments about this Privacy Notice, please contact us at: