Accessibility Manifest
WCAG Criteria
The Web Content Accessibility Guidelines (WCAG) outline criteria for designers and developers to enhance accessibility for individuals with general disability, like hearing, listening, or visual (from minor to severe levels).
It groups compliance into three levels: Level A, Level AA, and Level AAA.
Level A stands for the most fundamental level of accessibility, and Level AAA stands for the highest level of accessibility possible. It is strongly recommended that businesses adhere to the standards set out by at least the AA rating.
Our Accessibility Audits
We are continually improving our product with newest accessibility standards.
Latest Audit
Incode conducts WCAG accessibility audits at least once per year.
- January 2025: Incode products are partially compliant with WCAG 2.2
- Covered Native (Android & iOS), as well as Web
- Covered Dashboard
- December 2024: Incode products are partially compliant with WCAG 2.2
- Covered Web
The table below indicates the WCAG 2.2 Level AA compliance for each Incode offering.
| Incode Offering | Partial compliance | Full compliance |
|---|---|---|
| Web SDK | X | |
| Android SDK | X | |
| iOS SDK | X | |
| React Native SDK | X | |
| Dashboard | X |
Partial compliance indicates that certain aspects of the content may not fully meet accessibility standards. Efforts are underway to ensure that all our products achieve full compliance with WCAG 2.2 level AA standards.
Methodology
For our evaluation, we used the WCAG Evaluation Method (WCAG-EM), a common procedure for auditing website accessibility. It uses the following steps:
- Define the scope of the evaluation, including the WCAG conformance level (A, AA or AAA), technologies used, and baseline required
- Explore the target product
- Select a representative sample
- Evaluate the sample
- Report findings
We have evaluated all 50 Level A and Level AA success criteria from version 2.2 of the Web Content Accessibility Guidelines.
Accessibility support
The audited website should work in at least the following browsers and assistive technologies:
- Microsoft Edge (last 3 versions)
- Mozilla Firefox (last 3 versions)
- Google Chrome (last 3 versions)
- Apple Safari (last 3 versions)
- Apple Safari on iOS
- Common assistive technologies
Technologies used
The audited web page relies on the following technologies:
- HTML
- CSS
- JavaScript
- WAI-ARIA
- SVG
- NonVisual Desktop Access (NVDA)
- JAWS
- ANDI / WAVE / WebAIM / IBM Scanner
Commonly Asked Questions from Customers
How often does Incode conduct a full audit for WCAG compliance?
- Annually, at a minimum.
Who performs the WCAG audits?
- Our annual audits are performed by external certified accessibility specialists, or CPWAs.
Do you have a VPAT?
- Yes. A VPAT can be provided upon request.
Is your WCAG testing automated or manual?
- Automated tools can only detect about 30-40% of WCAG issues. We perform both automated and manual testing to identify the full spectrum of results.
If an accessibility issue is identified, what is the process and typical turn-around time for remediation?
- Incode works to proactively implement WCAG improvements into our platform through many channels - design, QA, and development. If an accessibility issue is identified after a release, we strive to remediate any critical and moderate findings within 90 days.
Updated 2 months ago
What’s Next
If you're interested in learning more about accessibility in general, check out these links: