# What is Optical Character Recognition (OCR) for Identity Verification?

Incode

February 20, 2025

Optical Character Recognition (OCR) technologies for identity verification **extract text from images of government-issued IDs** and translate it into **machine-readable data.**

**This technology saves people the time and hassle of manually inputting data** from printed or non-editable documents or images into a digital system, while also **improving accuracy, enhancing fraud detection**, **ensuring global compliance,** and **helping business to expand globally**.

**Top-range OCR technologies**, such as those that are **purpose-built**, not only extract and read data **faster** than humans, they also make **fewer mistakes.**

## OCR technology in the age of the telegraph

OCR technology can be traced back to the **early 20th century.** In 1914, physicist **Emanuel Goldberg** invented a machine that could read characters and convert them into telegraph code. **It is considered one of the earliest examples of OCR technology.**

Later, Goldberg developed what he called **a “Statistical Machine”, an electromechanical machine for searching microfilm archives using an optical code recognition system.** In 1931, he was granted U.S. patent number 1,838,389 for the invention. IBM promptly acquired rights to the patent.

#### What obstacles can basic OCR technologies face?

- **Thousands of document types**: Across the world, **thousands of different types of identity documents are in use**, with unique formats, fonts, and security features that OCR technology must classify correctly to function internationally.
- **Text readability**: Basic OCR technologies can struggle to recognize **unusual fonts**. Multiple font documents can be particularly challenging to read.
- **Language limitations & special characters**: OCR technologies must seamlessly switch between models for different languages, complicating recognition, especially for non-Latin scripts.
- **Tricky symbols**: **Special service symbols** (e.g., those identifying a US bank check) can be lost during data extraction by general-purpose OCR technologies.
- **Confusing designs & similarities**: **Complex layouts** can confuse basic OCR technologies; overlapping objects and insufficient contrast can lead to misinterpretation.
- **Dependency on third-party developers**: These technologies may be slower to adapt to changes, impacting their performance and recognition capabilities.
- **Challenging environmental conditions**: **Poor lighting and shadows** can also impact OCR accuracy.
- **Poor image quality**: Low-quality or blurry images can result in data misinterpretation.

#### What risks can arise as a result of inaccurate OCR?

- **Identity fraud**: Misinterpreted credentials can allow unauthorized access to systems, putting organizations at risk.
- **Misinformation**: Incorrect data can disrupt operations and propagate errors.
- **Regulatory breaches**: Inaccuracies in compliance data can lead to legal penalties.
- **Disrupted business operations**: Errors may require costly manual reviews.
- **Poor UX & damage to reputation**: Data processing errors can tarnish an organization’s reputation and erode user trust.
- **Missed opportunities for global expansion**: Inability to recognize international identity documents can restrict business growth.
- **Data leaks**: Misclassification errors may expose sensitive information.

## Incode OCR technology guarantees accuracy and scalability

Incode’s purpose-built proprietary OCR technology uses machine learning to **capture, classify, and process data from over 4900 global identity documents with near-perfect accuracy.**  
From capturing high-quality images in suboptimal conditions to parsing complex fonts, elements, and symbols, our technology is **robust, scalable, and constantly evolving.**

### Purpose-built for global IDs

Unlike general-purpose solutions, **Incode’s proprietary OCR technology is optimized for extracting and processing data from various identity documents worldwide**, ensuring unparalleled accuracy.

### Recognizes complex fonts & elements

Our machine learning (ML) models enhance OCR performance by adapting to document-specific variations, including complex fonts and symbols.

### Built for global scalability

Our technology extracts Latin and non-Latin text from **over 4900 full document types across 200+ countries** with remarkable accuracy, crucial for correct data extraction.

### Ensures regulatory compliance

By improving accuracy, we support compliance with regulations, mitigating risks of penalties.

### Works at lightning speed

Thanks to advanced ML models, our technology outperforms humans by processing multiple frames **within seconds**.

### Real-time feedback & image optimization

Our SDK optimizes image quality even under challenging conditions, ensuring accuracy.

### Stay one step ahead

Our technology adapts quickly to new document structures, ensuring continuous improvement.

## How our OCR technology works

From capture to completion, here’s how Incode’s proprietary OCR technology uses machine learning for identity verification:

### Step 1: ID capture
- **Quality estimation**: Our ML model estimates image quality during the capture phase.
- **Real-time feedback**: Users receive prompts for adjustments if the image quality is low.
- **Final quality check**: Frames are checked by ML for acceptance.

### Step 2: ID classification
- **Candidate proposal**: Generates a list of potential document types using a neural network.
- **Refinement**: Further analysis helps confirm the specific document type.

### Step 3: ID OCR
- **Detection**: Identifies word locations on the document.
- **Recognition**: Uses an autoregressive language model for near-perfect accuracy.

### Step 4: Barcode reader
- We use ML to enhance poor-quality barcode images, easing their reading.

### Step 5: Entities extraction & representation
- Our system delivers high accuracy in identifying and processing key entities.

## Drive conversions and completion rates with our streamlined workflow

**Our ML models simplify user interactions**, enabling efficiency and high conversion rates even under less than ideal conditions.
